Legal
Policies and terms
The documents that govern using Axmed, buying and selling through the marketplace, and how we handle the data and the responsibilities that come with it.
Privacy Policy
How Axmed collects, uses, shares and protects personal data, the rights you have over it, and how to reach the team about any of them.
Axmed Cookie Policy
What cookies Axmed uses on its website, what each kind is for, and how to accept or refuse them in your browser.
General Platform Terms and Conditions
The terms governing use of the Axmed platform: accounts, orders, payments, liability, termination and the law that applies.
Website Terms and Conditions
The terms governing use of the Axmed website: acceptable use, intellectual property, external links and the information published here.
Buyer Terms and Conditions
The terms for procurers buying medicines and health products through the Axmed marketplace: orders, pricing, delivery, returns and cancellation.
Supplier Terms and Conditions
The terms for manufacturers and distributors selling through the Axmed marketplace: listings, fees, fulfilment, quality and cancellation.
Code of Conduct Policy
The ethical standards Axmed holds itself and everyone it works with to, covering integrity, human rights, compliance and reporting violations.
Child Protection Policy
How Axmed safeguards children and vulnerable people across its operations and partnerships, and how to raise a concern about their safety.
Anti-Bribery and Anti-Corruption Policy
Axmed's position on bribery and corruption, the procedures that enforce it, and how employees and partners report a concern in confidence.
Public Statement on Recent Axmed Security Incident
Axmed's public statement on the 2025 data security incident: what happened, what was affected, what was done and how to get in touch.